Manual High Performance with High Integrity (Memo to the CEO)

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We support the use of legitimate workplace learning, internship, and other similar programs which comply with all laws and regulations applicable to such programs. Employees under the age of 18 Young Workers shall not perform work that is likely to jeopardize their health or safety including night shift and overtime. In the absence of local law, the wage rate for student workers, interns, and apprentices shall be at least the same wage rate as other entry level workers performing equal or similar tasks. In the unlikely event an instance of child labor is discovered, the matter will be referred to the VP, Global Recruitment and the VP, Employee and Labor Relations for immediate corrective action.

Wages and benefits IBM will, at a minimum, comply with all applicable wage and hour laws and regulations, including those relating to minimum wages, overtime hours, piece rates, non exempt or exemption classification and other elements of compensation, and provide legally mandated benefits. The pay which employees receive will be reflected in a timely and understandable manner via a pay statement or similar documentation that includes sufficient information to verify accurate compensation for work performed, including overtime compensation and its calculation if appropriate.

All use of temporary, dispatch and outsourced labor will be within the limits of the local law. Working hours IBM will not exceed maximum hours of work prescribed by law and will appropriately compensate overtime. Employees will not be required to work more than 60 hours per week, including overtime, except in extraordinary business circumstances with their consent or where the nature of the position requires such work, such as for exempt employees and employees in executive, managerial or professional positions.

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In countries where the maximum work week is shorter, that standard shall apply. Employees shall be allowed at least one day off during every seven day work week. Non-discrimination and harassment IBM will not discriminate in hiring, promotion, training, compensation of employees and employment practices on grounds of race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity and expression, marital status, pregnancy, political affiliation, union membership, protected genetic information or disability, or covered veteran status.

IBM will create a work environment free of discrimination or harassment based on the noted categories. Workers shall be provided with reasonable accommodation for religious practices. In addition, workers or potential workers should not be subjected to medical tests or physical exams that could be used in a discriminatory way. Respect and dignity IBM will treat all employees with respect and dignity and will not use corporal punishment, threats of violence, or other forms of abuse, physical coercion or harassment.

Disciplinary policies and practices in support of these requirements shall be clearly defined and communicated to workers. Freedom of association In conformance with local law, IBM will respect the legal rights of all its employees to form and join worker organizations of their own choosing, including labor organizations or trade unions, or to refrain from forming and joining such organizations, for purposes of bargaining collectively and to engage in peaceful assembly.

IBM respects the rights of employees to organize, and makes managers at all levels aware of those rights. IBM endeavors to establish such favorable employment conditions, to promote positive relationships between employees and managers, to facilitate employee communications, and to support employee development. Health and safety IBM will provide its employees with a safe and healthy workplace in compliance with all applicable laws and regulations.

Consistent with these obligations, IBM will have and implement effective programs that encompass things such as life safety, incident investigation, chemical safety, ergonomics, and provide safe standards of health and safety in any housing and transportation provided for our employees by the company.

It all starts with the leader

Workers will be provided health and safety training in their primary language. Health and Safety related information shall be clearly posted in the facility. Protection of the environment IBM will operate in a manner that is protective of the environment. At a minimum, IBM will comply with all applicable environmental laws, regulations, and standards, such as requirements regarding chemical and waste management and disposal, recycling, industrial wastewater treatment and discharge, air emissions controls, environmental permits, and environmental reporting.

IBM will also comply with any additional environmental requirements specific to the products or services being provided to IBM as called for in design and product specifications, and contract documents. Laws, including regulations and other legal requirements IBM will comply with all applicable laws, regulations and other legal requirements in all locations where it conducts business.

Ethical dealings IBM expects its employees to conduct business in accordance with the highest ethical standards, and maintains Business Conduct Guidelines that employees are required to follow. IBM strictly complies with all laws and regulations on bribery, corruption and prohibited business practices. Communications IBM makes available to all employees open communications channels for suggestions and complaints to management.

IBM maintains channels for direct contact with the Corporate Office for employee complaints, including any form of harassment including sexual harassment. We will keep records in accordance with local laws and regulations. Privacy IBM is committed to protecting the privacy and confidentiality of information about its employees.

Where this is not feasible, IBM will only process the information in accordance with applicable local law and any designated safeguards provided therein ; and with employee consent where required; or where necessary for the establishment, exercise or defense of legal claims. All employees are expected to use information about IBM clients, suppliers, and business partners in accordance with their job responsibilities and the IBM Business Conduct Guidelines.

Support for employees and community involvement IBM provides numerous programs for employees to encourage and enhance the positive impact of their community involvement. These global programs include: On Demand Community, a suite of online tools and resources to support employee volunteerism; Community Grants, a program that awards long-term volunteer commitments with grants of cash or IBM equipment; and Matching Grants, a program through which IBM matches employee grants to schools and nonprofit organizations.

Management System Formal corporate policies issued by the IBM Chief Executive Officer, or the senior officer he or she directs, govern company-wide actions within IBM and actions with all third parties. We are in the early days of a promising new technology, and of the new era to which it is giving birth.

This technology is as radically different from the programmable systems that have been produced by the IT industry for half a century as those systems were from the tabulators that preceded them. Commonly referred to as artificial intelligence, this new generation of technology and the cognitive systems it helps power will soon touch every facet of work and life — with the potential to radically transform them for the better. This is because these systems can ingest and understand all forms of data, which is being produced at an unprecedented rate.

Most importantly, these systems are not simply programmed, they learn — from their own experiences, their interactions with humans and the outcomes of their judgments. As with every prior world-changing technology, this technology carries major implications.

Many of the questions it raises are unanswerable today and will require time, research and open discussion to answer. But at IBM, we have learned something over years of inventing and introducing transformative technologies and of guiding their responsible adoption and use. This experience has taught us that it is both pragmatic and wise to establish principles to guide what we develop and bring to the world, and how we do so. Purpose: The purpose of AI and cognitive systems developed and applied by the IBM company is to augment human intelligence.


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Our technology, products, services and policies will be designed to enhance and extend human capability, expertise and potential. Our position is based not only on principle but also on science. Cognitive systems will not realistically attain consciousness or independent agency. Rather, they will increasingly be embedded in the processes, systems, products and services by which business and society function — all of which will and should remain within human control.

Transparency: For cognitive systems to fulfill their world-changing potential, it is vital that people have confidence in their recommendations, judgments and uses. Therefore, the IBM company will make clear:. Skills: The economic and societal benefits of this new era will not be realized if the human side of the equation is not supported. This is uniquely important with cognitive technology, which augments human intelligence and expertise and works collaboratively with humans.

Therefore, the IBM company will work to help students, workers and citizens acquire the skills and knowledge to engage safely, securely and effectively in a relationship with cognitive systems, and to perform the new kinds of work and jobs that will emerge in a cognitive economy. Our experience over more than a century and our daily work with clients from every industry and sector around the world have taught us that transparency and principles that engender trust are important for both business and society.

However, we also recognize that there is much learning ahead for all of us. In that spirit, we hope that our publication of these tenets can spark an industry-wide — indeed, a society-wide — dialogue on the fundamental questions that must be answered, in order to achieve the economic and societal potential of a cognitive future. IBM has a strong tradition and commitment of exemplary corporate citizenship. We feel a deep sense of responsibility both inside and outside the company -- a focused determination to enhance the communities in which we do business.

IBM has selected strategic areas that focus initiatives and investment for higher impact. They are: Education and skills, Disaster resiliency, and Health, with a focus on addressing disparities in cancer care in low- and middle-income countries. Therefore, grants should feature IBM technology and services. Solutions should be appropriate to the problem, and, to maximize the leverage of the investment, should include planning for and incorporating the ability to transfer solutions to other locations to solve the same or similar problems.

The overwhelming majority of our activities are proactively initiated by IBM and are not a result of unsolicited proposals. We do not encourage unsolicited proposals. IBMers should be involved in projects from start to finish, providing technical assistance, functional assistance project management, human resources, etc. Employee volunteer activities also should be supported, especially as they relate to other IBM initiatives. The primary beneficiaries of any IBM contributions program should be the recipient nonprofit organization and broader society.

IBM and its employees have long been widely recognized for exemplary behavior by providing life-saving blood products across the tri-state area and around the world.

Top CEOs rethink corporate responsibility

IBM believes strongly in the mission of blood collection agencies. While the NYBC provided care for a period of time, it terminated funding for the 66 surviving chimpanzees in March , transferring the financial burden for their care to animal welfare organizations that had no involvement in the research. Our company strongly urges the NYBC to work with the government of Liberia, Humane Society of the United States, and other charitable organizations to find a sustainable, long-term solution to ensure the health and well-being of the chimpanzees. May Site navigation Close.

Responsibility Our Commitment Reports Policies. Go to my IBM Volunteer portal. Sign In. In effect since August 15, ; replaces earlier policy dated November 10, It is IBM's policy neither to buy nor to sell on a reciprocity basis. In effect since November 10, ; replaces earlier policy dated January 26, In effect since January 1, Political contributions and employee participation in politics. In effect since December 19, ; replaces earlier policy dated December 20, IBM is committed to: Complying with legal and other requirements Reducing health and safety risk by eliminating or controlling hazards Promoting participation in continuous improvement of the management system IBM's commitment to health and safety is essential to our brand, innovation and market leadership.

In effect since September 10, ; replaces earlier policy dated June 20, The general principles are: Fairness: IBM will collect and process Personal Information fairly, lawfully, and in a transparent manner. Commitment to diverse business relationships. In effect since June 25, ; replaces earlier policy dated November 19, Environmental affairs. They have served the environment and our business well over the years and provide the foundation for the following corporate policy objectives: Provide a safe and healthful workplace and ensure that personnel are properly trained and have appropriate safety and emergency equipment.

Be an environmentally responsible neighbor in the communities where we operate, and act promptly and responsibly to correct incidents or conditions that endanger health, safety or the environment. Report them to authorities promptly and inform affected parties as appropriate. Conserve natural resources by reusing and recycling materials, purchasing recycled materials, and using recyclable packaging and other materials.

Develop, manufacture and market products that are safe for their intended use, efficient in their use of energy, protective of the environment, and that can be reused, recycled or disposed of safely. Use development and manufacturing processes that do not adversely affect the environment, including developing and improving operations and technologies to minimize waste; prevent air, water, and other pollution; minimize health and safety risks; and dispose of waste safely and responsibly.

Ensure the responsible use of energy throughout our business, including conserving energy, improving energy efficiency, and giving preference to renewable over nonrenewable energy sources when feasible. Participate in efforts to improve environmental protection and understanding around the world and share appropriate pollution prevention technology, knowledge and methods. Utilize IBM products, services and expertise around the world to assist in the development of solutions to environmental problems.

Meet or exceed all applicable government requirements and voluntary requirements to which IBM subscribes. Set and adhere to stringent requirements of our own no matter where in the world the company does business. IBM human rights principles. The Global Employment Standards address areas that are important to human rights and include among others the commitment that IBM: will not use forced or child labor will comply at a minimum with all applicable wage and hour laws and regulations will comply with legal limits to working time will create a work environment free of discrimination or harassment and will treat all employees with respect and dignity will respect the legal rights of its employees to join or not worker organizations, including labor organizations or trade unions IBM strives to establish favorable employment conditions, to promote positive relationships between employees and managers, to facilitate employee communications, and to support employee development.

IBM global employment standards. Original signed by: D. IBM Cognitive Principles. Today we are establishing the following principles for the Cognitive Era: Purpose: The purpose of AI and cognitive systems developed and applied by the IBM company is to augment human intelligence. Therefore, the IBM company will make clear: When and for what purposes AI is being applied in the cognitive solutions we develop and deploy.

The major sources of data and expertise that inform the insights of cognitive solutions, as well as the methods used to train those systems and solutions.

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The principle that clients own their own business models and intellectual property and that they can use AI and cognitive systems to enhance the advantages they have built, often through years of experience. We will work with our clients to protect their data and insights, and will encourage our clients, partners and industry colleagues to adopt similar practices.

This commitment stems from one of our core values — respect for people. We believe that fundamental to that core value is the necessity of providing all of our employees with a safe work environment.

Workplace Safety — Does Your CEO “Get It”?

Our company engages in various production processes, from purchasing cotton to produce yarn for our underwear and apparel products, to manufacturing gymnastic and sporting goods equipment. Many of those processes carry with them inherent safety risks that must be guarded against.

We dedicate substantial resources to education and training for our employees to ensure the safety of the workplace. We also engage our employees directly in safety teams to encourage their direct input into health and safety process improvements. I believe each employee deserves a safe place to work. As a Native Alaska-owned company, safety is part of our heritage. Our core safety values put people first. This view is embraced by our leadership and drives our corporate culture. Employees are empowered operationally each day to identify and mitigate workplace hazards.

This helps shape safe work behaviors and attitudes. It changes our approach from compliance to commitment each and every day. Our employees are as diverse as the marketplaces we work, both federal and commercial, across 50 states and internationally. We operate as a high-performance team in site support services, construction, mission systems engineering and technology, and technology products and solutions. We recognize that performing work safely has a direct impact on profitability and survivability.

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It is essential that we constantly focus on safety as we expand into larger and more complex industries. As a forward-looking energy company, AREVA recognizes that our commitment to safety is the foundation for building and maintaining trust and public confidence. It protects the community, our customers and our people. Safety drives our commitment to operational excellence and delivering clean energy solutions for a better tomorrow.

Safety is the critical success factor for our people, products and services. It defines who we are and plays a central role in everything we do. This leads to improved performance and reliable, consistent and predictable delivery of our high-quality products and services to our customers. One of the four values at Kimberly-Clark is caring. Caring about our people means caring about their safety. While our products may evolve, the values at Kimberly-Clark remain timeless. For more than years, our values have been woven throughout the fabric of our company.

The values of authentic, accountable, innovative and caring describe how we work with and are judged by our consumers, business partners, investors and each other. As part of selling safety products and solutions, we also must live it in every facet of our company. People make our workplaces work, and we make their workplaces exceptional through our relentless dedication to create healthier, safer and more productive work settings. Our core values — Safety and Security, Integrity, Teamwork, and Customer Satisfaction — provide the underpinnings of our success and for the overall quality of performance expected of us.